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Do you have additional questions about your Springwater Electric Cooperative bill or online account? Let’s see if we can answer your question.
Yes. If you have not registered on our new Self Service system, it will be necessary to complete account registration even if you had a login with our previous view/pay bill website. It will be necessary to enter the last name on your bill, account number, and service address zip code.
All accounts are assigned 10-digit numbers beginning with the number 2.
No. Only one email address can be linked to an account online. It is possible to register a courtesy email address to receive electronic bill notifications online in the Update Account Information screen found in the My Profile tab.
There are options to change your password or email address located on the left sidebar of the Account Details page on our Self Service system.
On the Account Login page, please select Forgot Password and enter your email address. A temporary password will be sent to your registered email address.
Yes, but not online. All requests for online payment cancellation must be received before 5 p.m. on the same day payment was made by contacting our Service Representative. Business hours are Monday through Friday from 8 a.m. to 5 p.m., except on holidays.